Terms and Conditions

Terms and conditions when using United Baristas Equipment

Fair use

The purpose of United Baristas Equipment is for baristas and coffee businesses to better source and maintain coffee equipment. Baristas of all levels are welcome. All users’ activity on United Baristas Equipment should support this purpose and not distract or hinder other users from using the service for this purpose. United Baristas reserves the right to amend, delete and ban users and their listings and content at any time, at our discretion and without prior notice. United Baristas decision is final.

Terms and conditions of sale

United Baristas

United Baristas Equipment is a service provided by United Baristas. United Baristas general terms and conditions of sale apply.

Taxes on digital products

United Kingdom VAT is applied to purchases to

  • UK consumers and businesses
  • EU consumers

Services are sold without VAT for:

  • EU companies with EU VAT registration 
  • Consumers and businesses outside the UK & EU

EU businesses that opt for no VAT must add their tax id in their Equipment account.

Product changes

United Baristas reserves the right to revise the scope, function, and duration or discontinue products without notice and at any time. 

Price Increases

United Baristas reserves the right to update charges for active subscriptions in line with the UK retail price index.

At least 10 working days’ notice will be provided to impacted subscribers.


You are able to cancel your order, current subscription or listing at any time. Cancellations can be made from your Account.

Cancelling a subscription will prevent its forthcoming renewal, at which time access to any products or pages your subscription grants you access will cease. Please cancel at least 24 hours before your renewal to prevent your subscription being renewed.

Current product range

If your product or subscription lapses, expires or is concluded, you will have the option to purchase again or renew from the current range of products. 

For example if you benefit from a legacy product or pricing, it is not be possible to return to this product if it is not part of the current product range. 


We are not able to issue refunds for digital orders. 

Personal Information

When you purchase items in our online shop, we gather information about you to process your order. This information is gathered and stored in accordance with our Privacy Policy.


United Baristas reserves the right to remove listings and/or accounts at our discretion that are inappropriate, uncivil, exhibiting illegal intent or behaviour, in breach of our terms and conditions, or dormant. 


Accounts that have been inactive for 36 consecutive months are define as dormant. Dormant accounts may be deleted at which time existing products, subscriptions, and access associated with the account will also be removed or revoked.

It is not possible to reinstate products, access or information from deleted accounts. 

Payment Processing

Payments are processed by Stripe.

United Baristas does not store your debit or credit card information. If you opt to store your card details at checkout they are securely stored on Stripe’s servers. Please be aware that transactions are subject to Stripe’s terms and conditions and that Stripe may collect and store personal information about you. For information on Stripe’s terms and privacy policy, please refer to their website. Apple Pay payment processed on Stripe’s services and are subject to Stripe’s terms as well as Apple’s terms and policies.

General terms and conditions

United Baristas Equipment is a service from United Baristas. United Baristas terms and conditions apply.